Contact Us

You've reached the contact page for Lone Star State Casinos. Write to us at [email protected] and we'll reply as soon as we can. We're an independent comparison site covering real-money casino sites that accept players from Texas — we do not operate a casino, hold player funds, run promotions or have access to anyone's account. If your question is about a balance, a withdrawal, a bonus that hasn't credited or a verification hold, the operator's own live chat is the only place it can actually be resolved. Everything below explains which questions we can answer, which we can't, and how to give the operator's support team what it needs the first time.

Some of the links on this site are commercial, and we may earn a commission if you open an account through one of them. That arrangement does not buy a position, a rating or a favorable write-up, and it does not change what we publish about wagering terms or payout limits.

Email us — and what to put in the message

One address handles everything: [email protected]. There's no phone line and no live chat here, because we're a small editorial operation rather than a support desk. To get a useful reply on the first exchange, include:

• The site you're asking about — name the casino, since terms differ sharply between them.
• The exact page you were reading — a review, the payout rankings, or a bonus explainer.
• What you saw versus what we published — screenshots of a bonus page or cashier screen are the fastest way to get a correction made.
• Your state — availability and payment options vary, and Texas-specific detail matters to us.

Please don't send account numbers, full card details, copies of ID documents, passwords or social security numbers. We have no way to use them and no reason to hold them.

What we can help with, and what only the casino can fix

Ask us	Ask the operator's support team
A factual error, outdated bonus figure or broken link in a review	Missing deposit, pending withdrawal or a locked balance
How our ratings and rankings are decided	Bonus not applied, or wagering progress you dispute
Which comparison criteria we used on a given page	KYC document rejections and verification delays
Feedback on a site you've used — cash-out speed, support quality, fees	Deposit limits, cooling-off periods, self-exclusion requests
Press, partnership and advertising questions	Closing an account or changing registered details

If an operator has stopped responding to you, tell us anyway. Repeated reports of stalled payouts or shifting terms feed directly into our scores, and slow cash-outs are one of the fastest ways for a site to lose ground in our rankings.

Reaching support at the sites we rank highest

Every operator below is offshore, accepts Texas players, and runs its own support channels. We don't publish their contact details because hours and channels change without notice — open the cashier or help section on the site itself and use the live chat or email address shown there. What we can tell you is what usually prompts people to write in.

Raging Bull

Our top-rated pick, largely because the slot library and progressive jackpot range is deep and the cashier handles both card and crypto routes. The headline welcome offer is 410% up to $10,000 plus 50 free spins — and that figure only means something once you read the playthrough attached to it. Big percentage matches almost always carry high rollover, often with slots weighting 100% while table games contribute little or nothing, plus a maximum cash-out cap on winnings from the bonus. Check those three numbers before you deposit.

Limitation: the bonus terms are the most demanding of any site on our list, and a $10,000 headline is only reachable with deposits most players won't make. Support questions about bonus eligibility are common here, so read the promotion page before claiming.

Magician Bet

Listed second because of one unusual feature: a 101% no-wagering welcome bonus. No playthrough means bonus winnings behave like cash, which matters more to payout-focused players than any inflated percentage. If you contact us about a bonus, this is the structure we'd point you toward first.

Limitation: the match is small next to competitors, and the game library and live-dealer selection are narrower than at the larger brands. Minimum deposit and maximum bonus amounts still apply, so confirm both in the cashier.

Slots of Vegas

A slots-led site offering 375% bonus plus 50 free spins on Cash Chaser. Free spins tied to a named game are a fair deal if you already play that title; if you don't, they're worth less than the headline suggests. Spin winnings typically carry their own wagering requirement and a cap, separate from the deposit match.

Limitation: table game and live-dealer coverage is thinner than the slot catalog, and game-specific spins restrict where you can use them. Blackjack and roulette players will find more range elsewhere.

Uptown Aces

The largest advertised match on the list at 600% for new players, which brings the steepest conditions with it. Expect a meaningful rollover multiple, restricted games, and a withdrawal ceiling on bonus-derived winnings.

Limitation: a percentage that size usually pairs with terms that make clearing it unrealistic for casual bankrolls. Treat it as extra play time, not extra money.

Where the other listed sites fit

• Card Crush — an instant welcome reward of 2 mystery coins and 5 cards; a coin-based format rather than a cash match, so check how coins convert before judging the value.
• Zumba Cards — 250% deposit bonus up to 250 SC, denominated in site currency rather than dollars.
• BetUS — 200% up to $4,000 for new players, and the clearest example of the adjacent offering described below.
• Amazon Jackpots — 4 posters plus 40 free SC and a bonus wheel for a $20 purchase; this is a paid package, not a free bonus.
• Slots and Casino — 500% up to $2,500 spread across three deposits, so the full amount requires three separate funding steps.
• Bets.FM — 225% up to 1 BTC plus 225 free spins, aimed squarely at crypto depositors.

Costs, deposits and payouts — what to check before you email anyone

Most of the support questions we hear about are money questions, and many are answered in the cashier. Taking part costs whatever you deposit; there is no membership fee, and no bonus on this page is free in any meaningful sense, since each requires a deposit or a purchase to unlock.

Payment availability for US customers is the first thing to verify. Card deposits to offshore operators are sometimes declined by American issuers, which is why most of these sites lean on alternatives. Common routes, where a site supports them, include:

• Debit and credit cards — usually the fastest deposit method, and normally not available for withdrawals.
• Cryptocurrency — typically the quickest cash-out route at offshore sites, with network fees and price volatility as the trade-off.
• Bank transfer or wire — slower, and often the only option for larger withdrawals; wire fees may apply.
• E-wallets and prepaid cards — availability for US players varies by operator and by month, so confirm before depositing rather than after.

Payout speed, weekly and monthly withdrawal limits, and any processing fee are set by each operator and change. We don't publish times we can't verify. Ask the site's support team for its current limits in writing, and ask whether bonus funds are still in play — an unmet wagering requirement is the most frequent reason a withdrawal sits pending. Expect KYC as well: a photo ID, proof of address and sometimes a payment-method screenshot, requested before a first cash-out. Uploading those documents early removes the most common source of delay.

What's on offer at these sites

If you're writing to ask which site fits how you play, it helps to know how the libraries break down. Slots dominate everywhere on this list, including progressive jackpot titles where the prize pool builds across players. Table games — blackjack, roulette, baccarat — vary a lot in depth and in table limits, and are often excluded or weighted low in bonus playthrough. Video poker is standard but rarely extensive. Live-dealer rooms are the biggest point of difference: some sites run a full streamed floor, others none at all. Games come from third-party software studios, and the RTP and house edge are set per title by those studios, not by us. Look for independent RNG certification on the operator's site, and remember that a favorable RTP is a long-run statistical property, not a prediction about your session. Every game on every site carries a house edge, and losing is the expected outcome over time.

The adjacent products these operators run

Several brands here are not casino-only. BetUS is the clearest case — sportsbook betting sits alongside the casino, with its own odds, bet types and separate bonus terms. Others add racebooks, poker rooms or sweepstakes-style card and coin products, as the Card Crush, Zumba Cards and Amazon Jackpots offers suggest. The practical point for anyone emailing support: bonuses are usually ring-fenced by product. A casino welcome offer generally can't be cleared on sports bets, and sportsbook wagers often don't count toward casino wagering at all. Confirm which vertical a promotion applies to before you play it.

Legal standing, eligibility and age

Texas has no legal, state-regulated online casino. No operator holds a Texas license to offer online casino games, and none of the sites we cover is regulated by the state. They are offshore operators licensed in other jurisdictions that accept US and Texas players, which places online casino play here in a legal grey area rather than a clearly permitted activity. That has real consequences: state consumer protections don't apply, and if a dispute with an offshore site can't be resolved through its own complaints process, your options are limited. This is general information, not legal advice — for your own position, including any tax questions on winnings, consult a qualified attorney or tax professional in Texas.

You must be 21 or older to use this site and the operators listed on it, and you must meet each operator's own eligibility and location requirements. Accounts must be in your own name, and identity verification is mandatory before withdrawal. Our editorial background and independence and our terms of use set out how we work and what this site is and isn't.

How we score the sites we list

Our ratings are editorial judgments made by our own reviewers — they are not customer-review averages, and we make no claim to have deposited at, played on or withdrawn from any operator. We research and verify published information, then weigh it against the things Texas players tell us matter:

1. Payout terms — withdrawal methods, published limits, fees and the presence of bonus cash-out caps.
2. Bonus honesty — whether wagering requirements, game weighting and expiry are stated plainly rather than buried.
3. Game range — slot depth, progressive jackpots, table limits and whether live dealer exists at all.
4. Trust signals — licensing disclosure, RNG certification, named software studios, clarity of terms.
5. Banking for US players — which deposit and withdrawal routes actually work from Texas.
6. Mobile and support — browser-based instant play on iOS and Android, and whether live chat is reachable.

Commission never buys a position. If we get something wrong, email us with the correction and we'll fix the page — that's the most valuable message we receive.

If gambling has stopped being fun

Gambling is entertainment that costs money, not a way to earn it or to fix a financial problem. If you're chasing losses or spending more than you planned, use the deposit limits, time-outs, session reminders and self-exclusion tools in your account settings, and step away.

Free, confidential help is available 24/7 through the National Problem Gambling Helpline at 1-800-GAMBLER (1-800-426-2537), which also offers text and chat support. In Texas, the Texas Council on Problem Gambling provides state-specific help and referrals, and the Texas Health and Human Services helpline can direct you to local treatment services. Our responsible gambling guidance covers the tools in more detail. We can't provide counseling by email, but we'll always point you to people who can.

Before you get in touch

If your question is about money in an account, go to that operator's live chat first — it's the only channel with access to your records. If it's about something we published, or about how to compare payout terms across the sites listed above, email [email protected] and tell us what you're weighing up. No rush, and no obligation to open an account with anyone.